Enabling you to perform your best is important to us. We offer a full-service customer care tailored to meet the individual needs of our customers.
As a customer, yor deserve the best. At GateHouse, we provide our customers with products and services throughout the development process – and beyond. With the support and maintenance package you are ensured that your software continuously is enhanced and adapted according to your individual requirements, even after type approval and market launch.
With a support and maintenance agreement with GateHouse you are ensured that your software continuously is adapted according to all requirements and mandatory SDM (System Definition Manual) changes from Inmarsat. GateHouse offers a whole package of services to meet the individual needs of our customers in a modular fashion.
Standard GateHouse Support and Maintenance Services is carried out during normal working hours. However, our customers have the possibility to procure a 365/7/24 support & maintenance service as an add-on to the basis service.
